Mission clarity
Translate an operational bottleneck into one owned workflow, measurable outcome, scope boundary, and acceptance path.
Forward Deployed Engineer
A Laava Forward Deployed Engineer works inside your operation with your domain owner, owns the route from bottleneck to production, and is backed by the full Laava platform and team.
One accountable delivery owner, backed by the wider Laava engineering team and platform.
Positioning
Production AI crosses business process, source data, systems, identity, security, evaluation, deployment, and adoption.
The FDE brings these boundaries together around one mission and makes decisions visible.
Laava remains responsible for the platform and the agreed delivery result.
FDE model
The role connects delivery, productisation, and the operating lifecycle.
Translate an operational bottleneck into one owned workflow, measurable outcome, scope boundary, and acceptance path.
Coordinate data access, integrations, permissions, agent behaviour, human controls, testing, and deployment.
Prepare users, owners, runbooks, incident paths, evaluation, acceptance, and the handoff into Operate & Expand.
Separate client-specific work from generic patterns and return repeated capabilities to the platform. Every Launch after that starts further ahead.
Approach
The FDE works with a mandated domain owner and draws on the wider Laava team where specialist input is needed.
Step 01
Set the business outcome, process scope, system map, key risks, and definition of done.
Step 02
Build in short cycles with real process examples, including acceptance and failure paths.
Step 03
Make ownership, quality, incidents, changes, and service boundaries explicit before production dependency grows.
Step 04
Record the reusable component, its provenance, tests, version, and the client-specific delta for the next Launch.
Where this fits
The model is strongest when implementation must cross organisational and technical boundaries without losing a single accountable mission.
The workflow depends on several systems, teams, or permission boundaries.
A domain owner can make decisions and provide access to users, systems, and process examples.
The route from demo to production and adoption is the actual bottleneck.
There are follow-on workflows that can reuse the platform foundation.
Engagement model
Laava sells a scoped Platform Launch and an explicit Operate & Expand route. FDE time is part of the delivery plan. The mission, deliverables, acceptance, and ownership stay visible.
Specialists can support architecture, integrations, security, operations, data, productisation, and quality. The client still has one clear delivery counterpart.
Generic connectors, contracts, runtime primitives, evaluation patterns, operations controls, and other reusable improvements remain Laava platform IP. Customer data, content, and agreed customer-specific configuration remain available to the customer under the contract.
First step
Bring the workflow, systems, desired outcome, and production constraints. We will map the Platform Launch and delivery model needed to get there.
Response time
We typically respond within 24 hours