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Multi-Brand AI Customer Support

AI-powered customer service handling 20+ whitelabel energy brands. 65% of inquiries resolved without human intervention.

Leading Dutch energy retailer2025
Energy grid and power infrastructure representing multi-brand energy retail AI solution
65%
Automated Resolution
<5s
Response Time
20+
Brands Supported

The Challenge

The Solution

Technology Stack

Multi-Tenant RAG ArchitectureLangGraph Agent PipelinePostgreSQL + pgvector

"We went from dreading price announcement days to handling them smoothly. The AI handles the surge while our team focuses on complex cases that actually need human judgment."

Head of Customer Operations
Multi-Brand AI Customer Support | Laava Projects | Laava